FAQs
Q: What size range do you offer?
A: We've got it all from XS to XXL. Dive into our size chart to snag that just-right fit.
Q: You ship worldwide, right?
A: You bet! Shipping rates and times vary, so peek at our Shipping Information for specifics. Heads up, some orders might take a bit longer, especially with our eco-friendly print-on-demand approach.
Q: How long before I can show off my new gear?
A: Domestic orders typically land in 5-7 business days. For our global family, expect up to 14-21 days. Remember, good things take time, especially since we print on demand for environmental and wallet-friendly reasons.
Q: What's your policy on returns and exchanges?
A: We offer a 30-day window for returns and exchanges, provided items are in their original condition. Details in our returns policy page.
Q: Tracking my order – how does it work?
A: Once shipped, we'll hit you up with a tracking number. Use it on our website or the carrier's site to track your order's journey.
Q: What payment methods are accepted?
A: All major credit cards, PayPal, and Shopify Payments are in play. And don't sweat it – your transaction's security is a top priority.
Q: Can I get a deal on bulk orders?
A: Definitely. We offer bulk pricing for larger orders. Contact our sales team – they're real motion designers who know the ropes.
Q: How can I get in touch with customer service?
A: Reach out to us at shop@goodmoves.tv or through our Contact Us page. We’re motion designers too and respond within 24 hours.
Q: Any special care instructions for printed apparel?
A: Keep those prints in top form by washing your apparel inside out in cold water, avoiding fabric softeners, and drying low. Iron inside out, and no bleach, please.